Quarterly Performance - 3 Technical Performance, NRW Still Needs to Get CautionDOWNLOAD  

08 December 2017

In Q3 2017, Jakarta's drinking water services, in particular technical indicators, improved in four parameters (Sold Volume, Number of Connections, Water Production Volume and Service Coverage) but decreased in one other parameter, water loss (Non Revenue Water / NRW). This is the result of BRPAM evaluation on service performance of drinking water service operators in Jakarta from July to September 2017. The results of the evaluation have been submitted by BRPAM to PAM Jaya and DKI Government, through BPBUMD

The results of BRPAM's evaluation of operator performance reports submitted by Palyja (service area of West Jakarta area) and Aetra (service area of East Jakarta area) per month to BRPAM in PSES (Perform Supervising and Evalution System) format showed improvement in service coverage parameters, , volume of production water. On the other hand, the parameter of water loss rate (NRW) and volume of water sold (volume sold). In the evaluation results, compiled by BRPAM into the condition of Jakarta's service (covering the West and East), it was reported that compared to the 2nd Quarter performance (April-June period) seen in Q3 the service coverage increased by 0.03%, the number of connections increased by 2,911 connection, the volume of production water increased by 1,859,345 m3. While the volume of water sold decreased by 349,855 m3 and NRW increased by 1.13%.

Peta Konsumsi Air sampai Juni 2017

Picture 1: Map of Drinking Water Consumption in DKI Jakarta June 2017


Peta Konsumsi Air Sampai September 2017

Picture  2: Map of Drinking Water Consumption in DKI Jakarta September 2017

Nevertheless, BRPAM also reports that overall for the West and East region (compilation of PALYJA and AETRA's performance) technical targets based on the 2017 performance indicators agreed by the Parties (PAM Jaya with Carrier Partners) have not been reached. As of Q3, the coverage of Jakarta's service reaches 81.17 percent of the 2017 target, 93.19 percent of the total number of connections and 87.39 percent of the targeted water supply, the sales volume is 72 percent and the NRW percentage is still 9.5 above the 2017 target .
Under these conditions, BRPAM conveyed that operators make improvements to its performance and make strenuous efforts to decrease NRW which is still far from the annual target. Against PAM Jaya, BRPAM conveyed to make effective and continuous coordination so that operators can make their best efforts to improve performance.

As known, BRPAM publishes Performance Evaluation Report of Jakarta Water Supply Service every three months. The report contains technical performance, service, financial information on parameters agreed in the MCC. In addition to the evaluation of performance indicators, BRPAM also provides advice and technical assistance to the Parties in order to improve the performance of Jakarta's drinking water services. To get the full report please contact us to contact the BRPAM secretariat, click Contact Us.- DHS-

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